A “business day” is considered to be Monday through Friday, excluding holidays
International shipments are subject to customs clearance procedures, which can cause delays beyond the original delivery estimates
CURRENCY & FEES
All prices are quoted in the US Dollar currency
Duties and taxes vary by country/region of destination and will be determined during checkout. Shipping, duties, taxes, and applicable fees are nonrefundable for undeliverable or refused shipments
BUSINESS DAYS + HOLIDAYS
All orders ship Monday through Friday, excluding federal holidays within the United States. Processing time usually takes 1-2 business days. All orders are processed and shipped within 1-5 business days of the date that the order was placed. Orders placed after 12pm will be processed on the next business day.
Packages do not ship from our fulfilment center on the following holidays:
New Year's Day
4th of July
Please allow 48 hours for tracking information to update once you receive a tracking number. When your order is ready to be shipped, you will receive a shipment confirmation email. The majority of our orders are shipped within 3-5 business days after the order has been placed. The email will contain shipment details, your tracking number, and a package tracking link. To track an order on luxeoralcare.us click on the Order Status link and fill in the information required.