A “business day” is considered to be Monday through Friday, excluding holidays.
International shipments are subject to customs clearance procedures, which can cause delays beyond the original delivery estimates.
CURRENCY & FEES
All prices are quoted in the US Dollar currency
Duties and taxes vary by country/region of destination and will be determined during checkout. Shipping, duties, taxes, and applicable fees are nonrefundable for undeliverable or refused shipments.
BUSINESS DAYS + HOLIDAYS
All orders ship Monday through Friday, excluding federal holidays within the United States. Orders must be placed by 12pm EST to be processed on the same business day, otherwise it will be processed the next day. Processing time usually takes 1-2 business days. All orders are processed and shipped within 5-7 business days of the date that the order was placed
Packages do not ship from our fulfilment center on the following holidays:
New Year's Day
4th of July
Please allow 48 hours for tracking information to update once you receive a tracking number. When your order is ready to be shipped, you will receive a shipment confirmation email. The majority of our orders are shipped within 1-2 business days after the order has been placed. The email will contain shipment details, your tracking number, and a package tracking link. To track an order on luxeoralcare.co click on the Order Status link and fill in the information required.